Skip to main content

How fast add-on package credits are applied ?

Feature Request

I have purchased add-on package with 20 credits and do not see them in my account.
How long should I wait until these credits are added to my account balance ?

Posted by Dmitry Jechkov ·
Status: Completed7 comments

Log in to comment and vote

Comments7

  • HeyBoss

    Team•

    Feb 24, 2025

    It should be automatic once payment is processed. What email did you use for the account?

    • Dmitry Jechkov

      •

      Feb 25, 2025

      jechkov.dmitriy@gmail.com

      • HeyBoss

        Team•

        Feb 25, 2025

        I’ll forward this to our engineering team for further investigation. I’ll get back to you.

        • Dmitry Jechkov

          •

          Feb 26, 2025

          I still have 0.8 credits

          • HeyBoss

            Team•

            Feb 26, 2025

            Dmitry, I have just added the 20 credits on your account.

            • Dmitry Jechkov

              •

              Feb 26, 2025

              thank you! I have got them !

              • HeyBoss

                Team•

                Feb 26, 2025

                Perfect! Thanks