Worse, won’t load even with extra credits. becomes useless unless it can be fixed
Heyboss Team
Team•
Jan 28, 2025
sorry can you specify? we have now refunding you after AI has an error
Heyboss Team
Team•
Jan 28, 2025
hi guys!we have thus fixed the logic. You won’t be charged if AI failed to load!
J Kwon
•
Jan 28, 2025
Can I please get my credits back for the failed attempts?
Heyboss Team
Team•
Jan 28, 2025
yes we will refund you.
J Kwon
•
Jan 30, 2025
Never got my refund
Dave Sachs
•
Jan 28, 2025
This is very much NOT fixed — I have flushed a few bucks down the toilet in the last hour, can I have them back please? Thank you.
Heyboss Team
Team•
Jan 28, 2025
Can you share with us the project ID?
Dave Sachs
•
Jan 28, 2025
679188fcf622a30d20cb27e7
Heyboss Team
Team•
Jan 28, 2025
the current logic is after we charge you and AI fails to load, you will be refunded. Since we don’t know if AI would create a bug, it’s a refund logic rather than not charge.
Alex Groth
•
Feb 12, 2025
This seems to not be fixed for me. In an endless loop of the AI not being able to fix an issue it created, and it charges me credits everytime I click “fix it” even though the text says I’ll be refunded.
id=6795d1b94cba9714547e4905
Actually the 2nd time this has happened, the first time was a couple of weeks ago before this fix was put out. Had a project in a decent state, then a bug was introduced that the AI couldn’t fix, and was out of credits after a few attempts. Decided to create a new account to get a new batch of credits and start fresh, and here we are again..
HeyBoss
Team•
Feb 18, 2025
What is the version that you’re trying AI to do? Have you tried rephrasing or changing it? Please email our support team at contact@heyboss.xy. Thanks.
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Comments14
Nalonni Madden
Jan 26, 2025
Yeah, this has been a problem for me.
Heyboss Team
Jan 28, 2025
you will be refunded starting yesterday
m g
Jan 27, 2025
Worse, won’t load even with extra credits. becomes useless unless it can be fixed
Heyboss Team
Jan 28, 2025
sorry can you specify? we have now refunding you after AI has an error
Heyboss Team
Jan 28, 2025
hi guys!we have thus fixed the logic. You won’t be charged if AI failed to load!
J Kwon
Jan 28, 2025
Can I please get my credits back for the failed attempts?
Heyboss Team
Jan 28, 2025
yes we will refund you.
J Kwon
Jan 30, 2025
Never got my refund
Dave Sachs
Jan 28, 2025
This is very much NOT fixed — I have flushed a few bucks down the toilet in the last hour, can I have them back please? Thank you.
Heyboss Team
Jan 28, 2025
Can you share with us the project ID?
Dave Sachs
Jan 28, 2025
679188fcf622a30d20cb27e7
Heyboss Team
Jan 28, 2025
the current logic is after we charge you and AI fails to load, you will be refunded. Since we don’t know if AI would create a bug, it’s a refund logic rather than not charge.
Alex Groth
Feb 12, 2025
This seems to not be fixed for me. In an endless loop of the AI not being able to fix an issue it created, and it charges me credits everytime I click “fix it” even though the text says I’ll be refunded.
id=6795d1b94cba9714547e4905
Actually the 2nd time this has happened, the first time was a couple of weeks ago before this fix was put out. Had a project in a decent state, then a bug was introduced that the AI couldn’t fix, and was out of credits after a few attempts. Decided to create a new account to get a new batch of credits and start fresh, and here we are again..
HeyBoss
Feb 18, 2025
What is the version that you’re trying AI to do? Have you tried rephrasing or changing it? Please email our support team at contact@heyboss.xy. Thanks.